IC Parent Portal

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ALREADY REGISTERED OR HAVE ACTIVATION KEY?

If you already have a parent portal account, or have been assigned an activation key, proceed to the parent portal login screen with this link.

HOW-TO GUIDE

Elementary Parent Portal How-To Guide

HAVING PROBLEMS?

If you are experiencing difficulties logging into the portal, please see the list of frequently asked questions below:

 

"I forgot my parent portal password."

You can have a password hint sent to your authorized e-mail address by clicking the "Problems logging in?" link on the parent portal login screen.

Parent Portal Login screen

"When I try to log into the portal, it says my account has been disabled."

For security purposes, your user account will be disabled after three unsuccessful login attempts. Send an e-mail from your authorized e-mail address to [email protected] requesting that your account be re-enabled.

Remember that students have their own accounts that they should be using to access the portal, and should not try to access the portal using their parents' accounts.

"I want to change my password."

Log in to your parent portal account, and click "Change Password" under "User Account" in the menu on the left side of the screen.

change password screen

"I want to change my authorized e-mail address."

Log in to your parent portal account, and click "Contact Preferences" under "User Account" in the menu on the left side of the screen. This will allow you to change the authorized e-mail address associated with your account, which is also the address to which any e-mail messages are sent to you from Cheyenne Mountain School District.

change password screen

"I want to change my authorized e-mail address, but I can't log into the parent portal."

Please call the district central administration office to change your authorized e-mail address. (Please allow up to three school days for your request to be processed.)


OTHER QUESTIONS?

Any questions regarding the content of the portal, (such as questions about schedules, grades, attendance, etc.), should be directed to your child's teachers, or the school's main office.

If you have questions about your portal account beyond those addressed on this page, you can send an e-mail to [email protected] requesting additional assistance.

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